Support

Future Learning bv advices and supports you with your move towards e-learning. We assist with the design and development of content and the implementation thereof. Future Learning bv installs and hosts your ILIAS environment and offers technical support.

 

  • Hospital SFG: In ILIAS developing SCORM e-learning modules
    Hospital SFG: In ILIAS developing SCORM e-learning modules
  • Festo: Share new developments with suppliers and customers.
    Festo: Share new developments with suppliers and customers.
  • Visveiling Urk: Training on dealing with the electronic reporting.
    Visveiling Urk: Training on dealing with the electronic reporting.
  • Van den Bosch Transporten: Ideal, to be able to train our personnel in multiple languages!
    Van den Bosch Transporten: Ideal, to be able to train our personnel in multiple languages!
  • NATO Special Operations Headquarters: Safety of an LMS is paramount.
    NATO Special Operations Headquarters: Safety of an LMS is paramount.
  • MCB: Technical knowledge is safeguarded!
    MCB: Technical knowledge is safeguarded!
  • IOI Loders Croklaan: ILIAS gives an adequate supply for a variety of target groups
    IOI Loders Croklaan: ILIAS gives an adequate supply for a variety of target groups
  • Lokale Fondsen: Blended Learning by StarterClass development
    Lokale Fondsen: Blended Learning by StarterClass development
  • InterFood: Existing Academy transform to a digital learning environment.
    InterFood: Existing Academy transform to a digital learning environment.
  • AeroTraining: “Enhance our training with ILIAS”
    AeroTraining: “Enhance our training with ILIAS”
  • ATS Applied Tech Systems: ILIAS have thoughtful didactic concepts
    ATS Applied Tech Systems: ILIAS have thoughtful didactic concepts

Future Learning offers multi-hour support tickets that you purchase up front.

What can support hours be used for?

  • For flexible professional services
  • Support with optimizing of your ILIAS learning and knowledge management and communication system
  • Maintain predictable service

Professional Services

The optimal configuration of your training programs, the management of your knowledge, and the adaptation of your communication functions requires expert services. The Future Learning consultants possess a wide range of knowledge and experience. We will support your administrators, tutors, authors and other users to learn the system and become familiar with it. Some of the services we offer:

  • Expert consulting services
  • Programming services for custom-made ILIAS functionality and custom reporting
  • Helpdesk services

The multi-hour support ticket

With the multi-hour support ticket can be at ease and in control. At ease because you can rely of professional consulting and support during every phase of the process. In control because support costs are predictable which allows for better budgeting.

The multi-hour support ticket is available in 16, 40 or 80 hours of service, payable up front. When you have a need, you use our experts when you need them. This can be remotely per hour, or on site. If on site we will always charge 4 hours.

Validity and Price

A multi-hour support ticket has a validity of one year, from the moment you purchase the ticket. The more hours you buy, the lower the hourly rate will be. Training services can be purchased separately.

Discover the flexible approach

If you are interested in requesting consulting services from Future Learning BV, please contact us. Together with you we will determine the required effort and develop a project plan.