All ILIAS systems that we host, including all data, are stored on servers in Nedzone data center in Steenbergen, The Netherlands. Nedzone is ISO21007:2005 certified. This ISO standard is also used by banks to safeguard sensitive data.
As far as break-ins are concerned, the data center is certified BORG Klasse 3 secure. it has an extensive burglary system with direct connection to security desk. The building is surrounded by electric fences and has a closed-circuit TV system for additional security.
Fire detection and fire fighting
All floors are equipped with Aspiration Sensing Technology so fires can be detected in a very early phase. Through optical smoke detectors (both below and above the data floor), gas extinguishing is activated when the fire is actually detected. The local fire department uses the Nedzone data center for practise and is therefore very familiar with the building and the equipment.
We can access the data center at any time, 24/7. Access is granted through fingerprint recognition. All cabinets are independently locked so, even when you are inside, you are unable to access cabinets from others.
The Nedzone datacenter has a 2N power installation. This means that each cabinets is supplied with two completely separated electricity lines, each having its own distributors, UPS supply and even their own emergency installation. In the case of long term power outage, diesel generators will automatically kick in. There are three diesel generators, and there is enough fuel for two days of full operations. This installation is fully tested each month.
In order to have optimal capacity, the air on all data floors is treated. The temperature is kept constant between 21°C ± 2°C and the relative humidity is kept at 50% ± 10%. Both temperature and humidity are managed by the facility management system. Of course, the cooling installation is set up as N + 1; one unit may go down without it affecting the cooling capacity.
To further optimize efficiency, the data center uses cold corridors. Also all empty slots in cabinets are closed off by blinds.
Of course it is equally important to safeguard the actual data against abuse. The Dutch Privacy Protection Act (Wet Bescherming Persoonsgegevens) is leading here. The customer is responsible for his own data. Future Learning is only facilitating the customer with the storing and processing of data. Personnel of Future Learning will only be allowed to access customer data after they agreed to the use of sensitive data as described in the Service Level Agreement.